Start free, upgrade when you need more power. No hidden fees, no surprises.
Absolutely! The Free plan gives you full access to incident tracking and timeline capture. You only need to upgrade to Pro for AI-powered postmortems and advanced features.
Your incident data is always preserved. If you downgrade from Pro to Free, you'll keep access to all your incident history—you just won't be able to generate new AI postmortems.
Pro is billed monthly per workspace. All team members in your Slack workspace can use Incident/Ops—there's no per-seat pricing.
Yes, you can cancel your Pro subscription at any time. You'll continue to have access to Pro features until the end of your billing period.
Yes! If you're an early-stage startup, reach out to us and we'll work something out. We love supporting teams that are just getting started.
Each workspace requires its own subscription. If you need to manage incidents across multiple workspaces, contact us about our enterprise options.
See exactly what you get with each plan.
| Feature | Free | Pro |
|---|---|---|
| Incident tracking | ||
| Severity tracking (sev1-sev4) | ||
| Timeline capture | ||
| Incident list | ||
| On-call management | ||
| On-call handoffs | ||
| On-call history | ||
| Slack-native paging | ||
| AI-powered postmortems | — | |
| Incident analytics | — | |
| On-call analytics | — | |
| PagerDuty integration | — | |
| Auto-escalation | — | |
| Auto-page on incident | — | |
| Jira integration | — | |
| Export to Markdown | — | |
| Priority support | — |