From on-call rotations to incident response to the final postmortem, Incident/Ops captures what matters and helps your team learn from every incident.
Start, update, and resolve incidents with intuitive slash commands. No training required—your team can start using IncidentOps in seconds.
Every update is timestamped and organized automatically. Never miss a detail during the chaos of an incident.
Generate comprehensive postmortems with root cause analysis, action items, and lessons learned—all with a single command.
All incidents are persisted and searchable. Build institutional knowledge over time and never lose incident context.
Share postmortems in your wiki, docs, or anywhere else. One-click export to Markdown format.
View past incidents by channel. Spot patterns and recurring issues across your infrastructure.
Set severity levels when starting incidents and adjust them as the situation evolves. Prioritize response based on impact.
Get insights into your incident trends. Track mean time to resolution, incident frequency, and severity breakdown.
Quickly view recent incidents in your workspace with severity levels and duration at a glance.
Connect your Jira instance and create tickets directly from Slack. Track incidents in your existing project management workflow.
Know who's on-call at a glance. Track rotations, handoffs, and keep your entire team informed—all from Slack.
Transfer on-call responsibility in seconds with a simple command. The whole team is notified automatically.
Configure channels to receive on-call updates. Never miss a rotation change or handoff.
Get insights into your on-call rotations. Track incidents per engineer, rotation frequency, and on-call hours.
Page engineers via Slack DM with an interactive Acknowledge button. No external tools needed for basic paging.
Automatically escalate unacknowledged pages to the next person in your escalation chain after a configurable timeout.
Automatically page the on-call engineer when incidents of configured severity levels are started.
Connect PagerDuty for phone calls and SMS alerts. Acknowledgments sync automatically via webhook.
IncidentOps integrates seamlessly into your existing Slack workflow. No context switching, no separate dashboards, no training required.
Run incidents in your existing channels or create dedicated incident channels—Incident/Ops adapts to your workflow.
If your team uses Slack, they already know how to use Incident/Ops. No learning curve, instant productivity.
Multiple team members can contribute to the timeline simultaneously. Everyone stays in sync.
Connect your Jira instance and create tickets directly from Slack. Track incidents in your existing project management workflow.
Track who's on-call, hand off rotations, and keep your team notified—all without leaving Slack.
Page engineers instantly with Slack-native paging and optional PagerDuty integration for phone/SMS.