Everything you need for better incident response

From the first alert to the final review, Incident/Ops captures what matters and helps your team learn from every incident.

Simple Slack Commands

Start, update, and resolve incidents with intuitive slash commands. No training required—your team can start using IncidentOps in seconds.

  • /incident start - Begin tracking
  • /incident status - Log updates
  • /incident resolve - Close incident
  • /incident postmortem - Generate report

Automatic Timeline Capture

Every update is timestamped and organized automatically. Never miss a detail during the chaos of an incident.

  • Precise timestamps for all events
  • Automatic duration tracking
  • Chronological event ordering
  • No manual note-taking needed

AI-Powered Postmortems

Generate comprehensive postmortems with root cause analysis, action items, and lessons learned—all with a single command.

  • Intelligent root cause analysis
  • Automatic action item suggestions
  • Lessons learned extraction
  • Blameless language by default

System of Record

All incidents are persisted and searchable. Build institutional knowledge over time and never lose incident context.

  • Searchable incident database
  • Full timeline preservation
  • Historical trend analysis
  • Knowledge base building

Export to Markdown

Share postmortems in your wiki, docs, or anywhere else. One-click export to Markdown format.

  • Clean Markdown formatting
  • Compatible with any wiki
  • Copy-paste ready
  • Preserves all incident data

Channel-Based History

View past incidents by channel. Spot patterns and recurring issues across your infrastructure.

  • Per-channel incident views
  • Pattern recognition
  • Recurring issue detection
  • Team-specific insights

Built for the way engineers actually work

IncidentOps integrates seamlessly into your existing Slack workflow. No context switching, no separate dashboards, no training required.

Works in any channel

Run incidents in your existing channels or create dedicated incident channels—Incident/Ops adapts to your workflow.

Familiar interface

If your team uses Slack, they already know how to use Incident/Ops. No learning curve, instant productivity.

Real-time collaboration

Multiple team members can contribute to the timeline simultaneously. Everyone stays in sync.

Incident lifecycle in Slack
$/incident startAPI latency spike
→ Incident #243 started
→ @oncall-team notified
$/incident statusInvestigating high CPU on api-server-3
→ Timeline updated (14:32:15)
$/incident statusRestarted service, latency normalizing
→ Timeline updated (14:45:22)
$/incident resolve
→ Incident #243 resolved
→ Duration: 18 minutes
$/incident postmortem
→ Generating postmortem...

Ready to improve your incident response?

Join engineering teams who trust Incident/Ops to capture, learn, and improve.