Three commands. One complete postmortem.
No context switching. No manual note-taking. Just run incidents naturally in Slack and let Incident/Ops handle the rest.
Start an incident
Kick off tracking with a single command. Your team is notified instantly.
/incident start <incident title>Log updates as you go
Add timeline events as you investigate and resolve. Every update is captured automatically.
/incident status <update>Generate your postmortem
AI analyzes the timeline and generates a clean, structured postmortem document.
/incident postmortemA complete walkthrough
See how Incident/Ops handles an incident from start to finish.
Something breaks. Start tracking immediately.
When an incident occurs, anyone on your team can start tracking with a single command. Incident/Ops creates a timeline and notifies relevant team members.
Log updates as you investigate and fix.
As your team works the incident, log updates with simple status commands. Every message is timestamped and added to the timeline automatically.
Resolve the incident.
Once the issue is fixed, resolve the incident. Incident/Ops calculates the duration and preserves the complete timeline.
Generate an AI-powered postmortem.
Request a postmortem and let AI analyze your timeline. Get a comprehensive document with summary, root cause analysis, timeline, and action items—ready to share.
Database timeout caused checkout failures for approximately 23 minutes due to a missing index on the orders table.
Missing index on orders.created_at column caused slow query performance during peak traffic.
- 10:00:00 - Incident started
- 10:05:23 - Identified slow query in orders table
- 10:12:45 - Added index, query time down to 50ms
- 10:23:00 - Incident resolved
- Add monitoring for query performance on orders table
- Set up alerts for database connection timeout
- Review other tables for missing indexes
Why teams love this workflow
Zero context switching
Stay in Slack where the conversation is happening. No need to open another tool during an incident.
Nothing gets lost
Every status update is automatically timestamped and preserved. Perfect timeline, every time.
Postmortems in minutes
AI generates a complete postmortem instantly. No more spending hours writing up incident reports.