Incident management that lives where your team works
Run incidents, manage on-call rotations, and generate clean postmortems—all without leaving Slack. Built for engineering teams who move fast.
Free incidents tracking. No credit card required.
Three commands. One complete postmortem.
No context switching. No manual note-taking. Just run incidents naturally in Slack.
Start an incident
Kick off tracking with a single command. Your team is notified instantly.
/incident start <severity> <incident title>Log updates
Add timeline events as you go. Every update is captured automatically.
/incident status <update description>Generate postmortem
AI analyzes the timeline and generates a clean, structured postmortem.
/incident postmortemEverything you need for better incident response
From the first alert to the final review, IncidentOps captures what matters and helps your team learn from every incident.
Run incidents seamlessly
Manage incidents where your team already works. No context switching, no new tools to learn.
Simple Slack commands
Start, update, and resolve incidents with intuitive commands. No training required.
Automatic timeline capture
Every update is timestamped and organized. Never miss a detail during the chaos.
Severity tracking
Set and change severity levels (sev1-sev4) to prioritize response.
Summary: Database timeout caused checkout failures for ~23 minutes.
Root cause: Missing index on orders.created_at column.
Timeline:
- 10:00:00 - Incident started
- 10:05:00 - Identified slow query in orders table
- 10:10:00 - Added index, query time down to 50ms
- 10:15:00 - Incident resolved
Action items: Add index monitoring, query performance alerts.
Generate insights automatically
Let AI do the heavy lifting. Get comprehensive postmortems and build a searchable knowledge base.
AI-powered postmortems
Generate comprehensive postmortems with root cause analysis, action items, and lessons learned.
System of record
All incidents are persisted and searchable. Build institutional knowledge over time.
Export to Markdown
Share postmortems in your wiki, docs, or anywhere else. One click export.
Track trends & improve
Measure what matters. Spot patterns, reduce MTTR, and continuously improve your incident response.
Analytics dashboard
View incident trends, MTTR, and severity breakdown over time.
Incident list
Quick overview of recent incidents with severity and duration.
Incident history per channel
View past incidents by channel. Spot patterns and recurring issues.
Automated on-call rotations
Set up automated schedules, view your on-call calendar, and let rotations happen automatically—all managed from Slack.
Automated scheduling
Create rotation schedules with your team. Set duration (daily, weekly, bi-weekly) and let handoffs happen automatically.
On-call calendar
View upcoming shifts at a glance. See who's on-call next week or next month with /oncall calendar.
Flexible rotation management
Add or remove engineers from the rotation anytime. The schedule automatically adjusts.
Channel notifications
Configure a channel to receive on-call updates. Never miss a rotation change.
Page engineers instantly
When incidents occur, page the right people immediately. Slack-native paging with optional PagerDuty integration for phone/SMS alerts.
Slack-native paging
Page engineers via Slack DM with an interactive Acknowledge button. No context switching.
Auto-escalation
Unacknowledged pages automatically escalate to the next person in your escalation chain.
Auto-page on incident
Configure severity levels that automatically page the on-call engineer when incidents start.
Integrate with your stack
Connect IncidentOps with the tools you already use. Create tickets, sync action items, and keep everything in one place.
Jira Integration
Create Jira tickets directly from Slack with a single command. Track action items and follow-ups without leaving your workflow.
PagerDuty Integration
Connect PagerDuty for phone/SMS alerts. Pages sync via webhook—ack in PagerDuty and it updates in Slack automatically.
Coming soon
Ticket: INC-847
Title: Add database index monitoring
Linked to: Incident #142
Why teams choose IncidentOps
We built incident management the way it should be — fast to set up, simple to use, and powerful when it matters most.
Slack-native
No new dashboards to learn. Run incidents, manage on-call, and generate postmortems without ever leaving Slack.
Setup in minutes
Install once, start using immediately. No complex configurations, no training required — just intuitive slash commands your team already knows.
Scales with you
From startups to enterprise. Unlimited incidents on free, powerful analytics and integrations when you need them. Pricing that grows with your team.
Simple, transparent pricing
Start free, upgrade when you need more power.